We ship from the country of Georgia to the United States. Because items are made or sourced directly from the artisan after you order, most orders arrive in about two weeks. You’ll receive a tracking number by email once your order ships. Import duties and customs are included in your price—we ship duties-paid (DDP), so you will not be charged any extra fees on delivery. If your order is delayed, lost, or arrives damaged, email contact@georgianmade.com and we’ll help.